Politique de résiliation

---

Cancellation Policy

Some items in our store are offered as a subscription, a pre-order, or try before you buy. This policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the duration and frequency you select. Your payment details are stored securely, and you'll be charged for each delivery unless you choose to pay in advance.

Some subscriptions auto-renew at the end of their term. You can cancel or change your subscription at any time, including before it renews. Your order confirmation emails include a link to your order, where you can manage your subscription.

For details on returns and refunds, see our returns policy.

Pre-orders

When you purchase a pre-order, you're buying a product that is out of stock or not yet available. We may collect no payment or a partial deposit at checkout and store your payment method, then charge the full or remaining balance when the item is fulfilled at a later date.

You can cancel a partially paid pre-order any time before it has been fulfilled. Once an order has been fulfilled, it can no longer be cancelled, but you may request a full or partial refund.

For details on returns and refunds, see our returns policy.

Try before you buy

When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You'll have a set period to decide whether to keep the item. If you don't return it before that period ends, we'll charge your payment method for the full amount.